Privacy Policy — AI ReFace

Welcome to AI ReFace.

This Privacy Policy explains how we collect, use, disclose, and protect information related to our visual information platform (the “Service”), as well as the choices you have regarding your information.

Terms not defined in this Policy have the meanings assigned in our Terms of Use.

If you do not agree with any part of this Privacy Policy, you may choose not to use our Service.

This Policy applies to all users of our Service, including users of our developer portal.

1. Information We Collect

We collect the following types of information:

(a) Automatically Collected Information

We automatically collect and analyze data to measure traffic, usage trends, and overall performance of our Service.

(b) Log File Information

We collect information such as your network requests, device interactions, and how you engage with links and features on our Service.

2. How We Use Your Information

We use the information we collect for purposes including but not limited to:

• Providing Services — Ensuring you can access and use all functions of our Service.

• Data Analysis & Predictive Analytics — Improving our Service through usage analysis and behavior prediction.

• Communication — Sending service-related notices, updates, and important messages.

• User Interaction — Encouraging engagement between users and our platform.

• Service Optimization — Continuously enhancing functions based on feedback and interaction data.

• Personalized Advertising — Delivering ads based on your preferences and behavior.

• Customer Support — Resolving issues and improving user satisfaction.

• Security — Protecting data integrity and preventing unauthorized access.

• Consent-Based Usage — Using your information for purposes you explicitly agree to.

• Troubleshooting — Identifying and fixing service errors to improve overall experience.

3. Collection and Use of Face Data

To provide you with AI photo beautification features, this App collects and processes photos uploaded by you, which may contain face data. In compliance with Apple's policies, we explicitly state the following:

Reasons for Collecting Face Data: We collect images containing face data solely to apply AI-based beautification and enhancement effects (e.g., skin smoothing, filters) as requested by the user.

Retention of Face Data:

• Explicit Statement: We do not retain face data for the purpose of identifying any specific individual.

• Retention Period: The images and face data are processed transiently. Once the beautification process is complete and the result is returned to you, the original and processed face data are deleted immediately from our servers (or retained for no longer than 24 hours for caching purposes). We do not store face data indefinitely.

Data Sharing with Third Parties:

• To perform the AI processing, we share the image data with our third-party cloud service provider: ByteDance (Doubao / Volcengine).

• Reason for Sharing: We share this data to utilize their cloud-based AI algorithms required to generate the beautified images.

Privacy Practices of Third Parties:

• Do they store face data? Our third-party provider receives the data solely to process the API request.

• Third-Party Retention: According to our agreement, they do not retain face data for long-term storage or user identification. The data is retained only for the duration necessary to complete the API processing and is then permanently deleted.

4. Sharing Your Information

(a) Sharing with Third-Party Service Providers

We may share your information with vendors or service partners who help us provide, maintain, or improve our Service.

These partners operate under our instructions and contractual obligations.

(b) Sharing Due to Business Transactions

Your information may be transferred in events such as a merger, acquisition, reorganization, or asset sale.

In such cases, we will notify you about the impact on your information.

(c) Sharing with Authorities

We may disclose information as required by law, including court orders, legal processes, or requests from law enforcement or government agencies.

5. Advertising

AI ReFace collaborates with third-party advertising platforms and ad servers to provide personalized ads and measure advertising effectiveness.

6. Data Transfer, Storage, and Protection

We transfer and store your data securely in compliance with applicable laws and industry-standard protection practices.

7. Ensuring the Security of Your Information

We implement administrative, technical, and physical safeguards to prevent unauthorized access, misuse, or disclosure of your information.

8. Your Choices and Rights

• Marketing & Tracking Preferences — You may opt out of receiving marketing messages and adjust tracking preferences.

• Information Rights — In certain regions, you may have legal rights regarding access, correction, deletion, or restriction of your information.

9. In-App Purchases & Subscription Payments

AI ReFace is available on the Apple App Store, and some features require in-app purchases or a subscription.

Subscription Plans

• Weekly: $8.99

• Yearly: $89.99

AI Video features are charged separately and are available to all users, even without an active subscription.

Each video generation costs between $0.30–$0.50, with pricing based on the complexity of the selected style and effects.

10. Data Retention

We retain your information for a commercially reasonable period to meet operational, legal, and audit requirements.

11. Links to Third-Party Websites

Our Service may contain links to external websites or services.

We are not responsible for the content, privacy practices, or security of third-party sites.

12. Updates to This Policy

We may update this Privacy Policy from time to time.

Please review it periodically to stay informed of any changes.

13. Contact Us

If you have any questions or complaints about this Privacy Policy or our Services, please contact us at:

Email: [email protected]